At The Healing Nest, your privacy and confidentiality are our top priorities. This Privacy Policy explains what personal data we collect and how we use it to provide you with secure and effective counselling services.

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us at thehealingnest.in@gmail.com.

This policy applies exclusively to our online services and is relevant for all visitors and clients accessing our platform. It does not apply to data collected offline or through any other channels.

1. Consent

By using our website, you consent to the terms outlined in this Privacy Policy and agree to how your information is handled in accordance with this policy.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide during:

  • Booking a counselling session
  • Filling out a contact or inquiry form
  • Participating in surveys or feedback forms
  • Using our secure chat or communication services

3. How We Use Your Information

We use your data strictly for the purposes of:

  • Scheduling and managing counselling sessions
  • Responding to inquiries and providing customer support
  • Sending appointment confirmations and session updates
  • Improving our services and user experience
  • Ensuring client safety and compliance with legal obligations

4. Confidentiality and Data Protection

All personal data and session information is treated with strict confidentiality. We use secure technologies and best practices to protect your data from unauthorized access, alteration, or disclosure.

5. Log Files

Like most websites, we use log files to track site activity. This data includes IP address, browser type, ISP, and date/time stamps. This information is anonymous and used solely for analytics and website improvement.

6. Cookies

We use cookies to enhance your browsing experience. Cookies help us understand your preferences and tailor content accordingly. You can control cookie preferences through your browser settings.

7. Data Sharing and Disclosure

We do not sell or rent your personal information. Data may only be shared with trusted third-party tools (e.g., payment processors) when necessary for booking or compliance, or as required by law.

8. Business Transfers

In the unlikely event of a business transition (e.g., merger or acquisition), your information may be transferred, with prior notice and in accordance with applicable privacy laws.